Reference

Privacy Policy for Your Account Data

We explain how we handle the details tied to your account, from the phone number you add to the device and browser signals that keep access steady.

Account dataCookie useRequest changesIndonesia access

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What This Policy Covers in Indonesia

toko777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy covers the data we collect when you open an account, log in, or contact us about a privacy request. That can include your name, phone number, email address, device model, browser type, IP address, and the payment reference attached to DANA, OVO, GoPay, or

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QRIS actions. We use it to confirm access, keep session history aligned across phone and desktop, and answer correction requests without guessing which account you mean. We do not keep more than we need for support, security, audit, and legal obligations. If local law gives you
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a different path for access, deletion, or correction, that path controls. The same applies when you reach us from Indonesia or from any other place where local law permits access.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT CHANNELS READY

How to Reach Us About Data

When you want a copy of your stored data, a correction, or a deletion request, the fastest path is live chat inside the account area. You can also send email from the address linked to your profile, and our team will check the request against your phone number and login history before taking action. We keep support open from 09.00-23.00 WIB every day, so you can reach us before or after you enter the lobby.

Team online

Live chat

Use live chat for fast privacy questions, including what we store, how cookies work on your device, and how to start a correction request from the account screen.

Email

Send written requests to [email protected] if you need a copy of stored data or want us to check a correction. We match the message with your account records before any change is made.

Account form

Use the form inside your account menu when you need to update contact details after a device change. It helps us verify the request with the phone number on file and keep the record clean.

HOW WE HANDLE IT

How We Protect and Use Data

We keep the policy practical: collect the data needed to run your account, use cookies to remember session settings, and lock access when the login pattern looks unusual.

Data we collect

We record account name, phone number, email, device model, IP address, and session timestamps so we can keep your login stable and answer privacy requests without asking you to repeat the same details.

Cookie use

Cookies remember language choice, login state, and page settings on phone or desktop. They do not replace your account details; they only help us recognise the device you used on your last visit.

Account security

We compare new logins with past device signals and may ask for a fresh check when the pattern changes sharply. That helps protect your account while keeping normal access fast on the devices you already use.

Retention window

We keep support logs, access history, and payment references only as long as needed for service, security, and legal duties. When the retention period ends, the linked record is removed or archived under the required rule.

Change requests

If you need to correct a name, phone number, or email, send the request from the account address or the number on file. We verify the match first, then update the record and confirm the result.

Contact path

For any privacy question, use live chat or email and include the account detail you want checked. We respond in the same language used on the page and keep the discussion limited to your request.

Privacy Questions About Access and Changes

These are the questions we hear most when you want to check your data, correct a field, or ask how long we keep a record. The answers below focus on account access, cookie use, and the steps we ask you to take from the profile area or by email. If local law gives you a different right, that path still applies.

We store the details you enter, plus device and login signals that help us keep access stable. That usually means your name, phone number, email, browser type, IP address, and recent session timestamps.

Yes. Send a request through live chat or email from the address linked to your account, and we will verify the match before sharing the record set that applies to you.

Open the account form or contact live chat, then send the new number together with the old one. We check the request against the stored record before we update it.

No. Cookies help remember login state, device choice, and page settings. They do not read your private messages, and they do not replace the secure account record tied to your profile.

We keep it only as long as needed for account service, security checks, and legal duties. After that, the related record is removed or archived under the rule that applies.

A new device can trigger a fresh check, especially if the IP, browser, or location pattern changes. That helps protect your account while you keep using the same login details.

Our support team handles them first, then routes the case to the staff who manage records. Use the email or live chat listed on this page and include the account detail you want checked.

Privacy Policy for Your Account Data

How to Reach Us About Data

Live chat

Email

Account form

How We Protect and Use Data

Data we collect

Cookie use

Account security

Retention window

Change requests

Contact path

Privacy Questions About Access and Changes

01 What data do you store when I open an account?

02 Can I ask for a copy of my data?

03 How do I correct a wrong phone number?

04 Do cookies read my private messages?

05 How long do you keep my data?

06 What if I log in from a new phone?

07 Who handles privacy requests?

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